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Refund Policy

Last updated: July 31, 2026

We want you to feel confident purchasing any product from Proscaling LLC. This policy explains when and how you can get your money back.

1. Merchant of record

Payments for our products are processed by our authorized merchant of record, identified at checkout. Refunds are issued to the original payment method. You can request a refund from us directly at any time.

2. 30-day money-back guarantee

Subscriptions to our products come with a 30-day money-back guarantee from the date of the initial purchase. If you follow your plan and don't feel it's working for you, contact us within 30 days of purchase and we will issue a full refund of that initial payment.

3. Renewal payments

Automatic renewal charges can be refunded if requested within 14 days of the renewal date, provided the Service has not been substantially consumed during that period. To avoid unwanted renewals, you can cancel at any time before the renewal date from your account settings or by emailing us — cancellation stops all future charges.

4. How to request a refund

  • Email proscalingllc@gmail.com from the email address used at purchase, including the approximate purchase date.

We respond within 1 business day. Approved refunds are typically returned to your payment method within 5–10 business days, depending on your bank.

5. Exceptions

We may decline refund requests that show signs of abuse (for example, repeated purchase-and-refund cycles) and, where permitted by law, requests made outside the windows described above. Nothing in this policy limits any non-waivable statutory rights you may have in your country of residence, including mandatory withdrawal or cooling-off rights.

6. Contact

Refund questions: proscalingllc@gmail.com.

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